Berwick Hills Primary School

Berwick Hills Primary School

Westerdale Road, Middlesbrough, TS3 7QH

01642 245 598

Family Services


My name is Helen and I am the Family Services Lead for Berwick Hills Primary School. I work in partnership with families, parents, carers and pupils and have an office in school but you are likely to see me just inside the main entrance every morning and afternoon.

You can ‘Drop-In’ to see me for support, I am very approachable and can give advice with any issues or worries you have in relation to how your child is doing at school or issues outside school that may be affecting school or your family life, alternatively please just feel free just to pop in for a friendly chat and a coffee!

I  can provide advice and support or direct you to another service that deals with:

  • Improving behaviour and attendance
  • Children’s health  and wellbeing
  • Parenting advice/parenting classes
  • Behaviour issues and tips for tackling this
  • Homework and learning outside of school
  • Support and signposting to outside agencies
  • Housing / benefits / financial advice & guidance
  • Family learning opportunities
  • Substance misuse
  • Domestic violence/family breakdown and relationship issues
  • School attainment and understanding of the curriculum
  • Advice on bullying
  • Counselling for children
  • Transition into secondary school

I offer:-

  • One to one support
  • Support with other agency or school appointments and liaisons
  • In-School meetings
  • Home visits
  • Weekly coffee mornings
  • Telephone and follow up support
  • Group work
  • Assessment

For more information or just to introduce yourself and say “Hello!”, please pop into School reception or telephone me on:  01642 245598

I look forward to meeting you.